Books by author Jochen Wirtz

Showing 1 – 20 out of 32 results

1. 
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   Agentic Artificial Intelligence

   Jochen Wirtz, Thomas H Davenport | Irreplaceable Publishing, 2025

   
   

   In stock at our supplier - Shipping in 14 - 21 days

   Language: English

   Binding: Paperback

   20.97 €

   Sale 24 %

   You save 6.93 €

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2. 

   Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work, and Life

   Jochen Wirtz | World Scientific Publishing Company, 2025

   
   

   In stock at our supplier - Shipping in 9 - 15 days

   Language: English

   Binding: Paperback

   25.11 €

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3. 

   Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More

   Ian Barkin, Jochen Wirtz | World Scientific Publishing Co Pte Ltd, 2021

   
   

   In stock at our supplier - Shipping in 9 - 15 days

   Language: English

   Binding: Paperback

   26.22 €

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4. 

   Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work, and Life

   Jochen Wirtz | World Scientific Publishing Company, 2025

   
   

   In stock at our supplier - Shipping in 9 - 15 days

   Language: English

   Binding: Hardback

   32.07 €

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5. 

   Services Marketing: People, Technology, Strategy (Eighth Edition)

   Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2016

   
   

   50/50 - We search the world

   Language: English

   Binding: Paperback

   33.38 €

   Sale 5 %

   You save 1.82 €

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6. 

   Agentic Artificial Intelligence

   Jochen Wirtz, Thomas H Davenport | Irreplaceable Publishing, 2025

   
   

   In stock at our supplier - Shipping in 14 - 21 days

   Language: English

   Binding: Hardback

   25.91 €

   Sale 17 %

   You save 5.66 €

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7. 
   Pre-order

   Rules of the Service Game

   Jochen Wirtz, Benjamin Schneider, David E. Bowen | WS PROFESSIONAL, 2023

   
   

   Forthcoming - Date unknown

   Language: English

   Binding: Hardback

   56.07 €

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8. 

   Designing Complaint Handling and Service Recovery Strategies

   Jochen Wirtz | WS PROFESSIONAL, 2017

   
   

   In stock at our supplier - Shipping in 9 - 15 days

   Language: English

   Binding: Paperback

   11.29 €

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9. 
   New!

   The Human-Agent Orchestrator

   Pascal Bornet, Jochen Wirtz, Marshall Goldsmith | Irreplaceable Publishing, 2026

   
   

   In stock at our supplier - Shipping in 14 - 21 days

   Language: English

   Binding: Hardback

   28.43 €

   Sale 7 %

   You save 2.15 €

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10. 

    Understanding the Role of Business Analytics

    Hardeep Chahal, Jeevan Jyoti, Jochen Wirtz | Springer Verlag, Singapore, 2018

    
    

    In stock at our supplier - Shipping in 10 - 13 days

    Language: English

    Binding: Hardback

    102.67 €

    Sale 7 %

    You save 8.60 €

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11. 

    Service Marketing Communications

    Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2017

    
    

    In stock at our supplier - Shipping in 9 - 15 days

    Language: English

    Binding: Paperback

    11.29 €

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12. 

    Essentials of Services Marketing, Global Edition

    Jochen Wirtz, Christopher Lovelock, Patricia Chew | PEARSON Education Limited, 2022

    
    

    In stock at our supplier - Shipping in 3 - 6 days

    Language: English

    Binding: Paperback

    93.49 €

    Sale 4 %

    You save 4.59 €

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13. 

    Winning In Service Markets: Success Through People, Technology And Strategy

    Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2016

    
    

    In stock at our supplier - Shipping in 9 - 15 days

    Language: English

    Binding: Hardback

    110.24 €

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14. 

    Pricing Services And Revenue Management

    Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2017

    
    

    In stock at our supplier - Shipping in 9 - 15 days

    Language: English

    Binding: Paperback

    11.29 €

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15. 

    Intelligen Automation

    Ian Barkin, Jochen Wirtz, Pascal Bornet | Independently published, 2024

    
    

    In stock at our supplier - Shipping in 9 - 15 days

    Language: Italian

    Binding: Paperback

    23.49 €

    Sale 7 %

    You save 1.77 €

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16. 

    Winning In Service Markets: Success Through People, Technology And Strategy

    Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2016

    
    

    In stock at our supplier - Shipping in 9 - 15 days

    Language: English

    Binding: Paperback

    49.92 €

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17. 

    Understanding the Role of Business Analytics

    Hardeep Chahal, Jeevan Jyoti, Jochen Wirtz | Springer Verlag, Singapore, 2019

    
    

    In stock at our supplier - Shipping in 8 - 11 days

    Language: English

    Binding: Paperback

    102.67 €

    Sale 7 %

    You save 8.60 €

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18. 

    Marketing de servicios. Personal, tecnologia y estrategia

    CHRISTOPHER LOVELOCK, JOCHEN WIRTZ | PEARSON-PRENTICE HALL, 2015

    
    

    50/50 - We search the world

    Language: Spanish

    Binding: Paperback

    67.57 €

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19. 

    Balancing Capacity And Demand In Service Operations

    Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2017

    
    

    In stock at our supplier - Shipping in 9 - 15 days

    Language: English

    Binding: Paperback

    11.29 €

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20. 

    Services Marketing: People, Technology, Strategy (Eighth Edition)

    Jochen Wirtz, Christopher Lovelock | World Scientific Publishing Co Inc (USA), 2016

    
    

    50/50 - We search the world

    Language: English

    Binding: Hardback

    83.81 €

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